Red Apple, REALTORS - Abilene, Texas

Cody Newman

DO NOT RENT FROM RED APPLE REALTORS

If I had the option to give negative stars I would. Not only did they decide against renewing our lease for petty reasons, but they also slandered my household on Facebook over having a ramp built in my backyard for my kids to skate.

All of this plus the fact that they don’t work with their tenants at all. We were late on one months rent when we first moved in and they tried to evict us after we had already paid rent and all fees for being 2 days late. ON TOP OF ALL OF THIS IT WAS DECEMBER. Needless to say the judge overruled their stupidity and we were able to stay for the remainder of our lease.

WOULD NEVER IN A MILLION YEARS REFER THIS COMPANY TO ANYONE!!

Laura Lester

I love red apple, been living at one of their houses for about 5 months and they are amazing! They gave us a welcome home gift of a toilet paper roll wrapped in apple tissue paper it was so cute. They are extremely responsive to maintenance requests and continue to make sure everything is great with us, and steadfast at fixing everything we have needed done. They were also professional and flexible with my credit history, thank you sooo much red apple.

Jack Mehoff

We moved into a house with Red Apple and lived there for a year and it was an awful situation. If you’re thinking about moving into a house by them don’t do it! Ours was newly renovated but they cut corners everywhere and we didn’t find out until we had already moved in. It was a terrible quality home that had a foundation that was shifting very badly. There was trash buried all over the front and back yards that the renovation crew had just thrown and you could barely open and close doors properly in the house because of how bad the foundation was shifting. The neighbors as well were rude and had viscous dogs that they couldn’t control. One of the dogs attacked our own dog and made us have to go to the emergency vet. Red Apple is more than happy to take your money but when it comes to being responsive on work orders or anything you need help with they’re very slow and give you the run around. The handyman they sent for repairs was lazy and half-did everything. We had skunks under the house and when we tried getting into contact with them they were very unhelpful. We ended up just having to catch the skunks ourselves and have our own person come release them. When we called about them Shawna verbally berated us over the phone and was extremely unhelpful and rude. Be very carful and think twice about renting a house from Red Apple, save yourself the hassle and headache of dealing with them and live somewhere else.

Ethan

The property I live at for the price I pay is borderline disgusting. 950 for a 3 bedroom house is not bad but when you have to make all plumbing repairs and bug treatment after 30 days yourself it feels like they’re slum lords to an extent. Roaches; caulking in disgusting condition in the bathrooms and generally around the property; no water hose faucet on the outside; mowing is not included; ac is shotty during the summer; has or has had electricity issues; and SOME rude employees. The people that have got me in contact with repair specialists have generally been friendly but Shawna (my realtor) sucks and is generally unfriendly. I really could go on all day about how this home is not acceptable and I know I looked it over but I signed a contract. Ps. I edited this and gave an extra star for Bina helping me with my ac issues and being friendly. Thanks very much.

Cody Nelson

Shawna is an absolute gem! If you want it done well with punctuality, call red apple!

Mary Calgaro

Renting from Red Apple has been awesome. I am new to Texas and had a lot question. They answered my questions throughly and they were not rude at all. They have always been professional with me. The end of my lease walk through was great. I will definitely continue to rent from Red Apple until I am ready to buy a house. I would definitely recommend them to responsible adults.

Shakeitha Guillory Grant

If zero starts was a thing.... this would be a first. We lived in a rental property for two years. When we moved in, it wasn't up to par cleanliness wise as we were told someone would clean before move in....I regret not taking pictures at move in. But fast forward to move out. We hired a cleaning service to clean the house as we always do when we move because we always have gotten our deposits back this way. Apparently not this time. Shawna, the owner/broker of Red Apple is rude, condescending and extremely unprofessional when it comes to dealing with issues and disputes. It's unfortunate to have someone in charge who is wreckless with their behavior and customs service. Word of mouth travels fast and far however. With enough bad reviews because of her, maybe it'll make a difference or maybe not. But I warn anyone that is considering Red Apple to reconsider. There are plenty of realtors who will appreciate a good tenant who pays on time and often really. I had a friend who experience the same thing and I regret not listening.

Shawn and Kerri

If zero stars were a thing, I would certainly put it here. We got booted out of our place because our dogs had an accident on the floor on the day of our walk-through, which didn’t look good on us at all, but they didn’t give us a chance to rectify anything, and it didn’t happen on the regular. When I tried to rectify, Shawna never let me speak, she kept talking over me and I even got cursed out today and hung up on. I’m sorry, but I don’t think that’s very professional. I don’t care if she’s the owner or not, she has no business treating people that way. She’s going to end up losing her business if she doesn’t watch it. I don’t think that’s very professional and I even told her so, so I will be dealing with this another way. I’m sorry for anyone else who has to deal with this, and that’s not fair to anyone. I paid my rent on time, and every time I called up there, it felt like I was being complained at for some reason or another about something. Or I just got some kind of vibe. You know how you can just tell when people don’t wanna deal with you and that’s how I felt. But you know what? There’s other ways to deal with this, and that’s what I plan to do. they’re trying to make me pay for new floors when the floors and that old trashed out house were bad in the first place that we moved into. I’m sorry, but I’m not paying for new floors when they needed to replace the darn things in the first place.