Red Road Commons - South Miami, Florida

Krisbel Castillo Aragoza

Muy buena propiedad con excelentes instalaciones, el personal de administración muy atento a cualquier inquietud o necesidad, y muy amable

Blanca Teresa

Buena ubicación. Los apartamentos son amplios y el personal de manteniendo son muy eficiente

Claudia Crespo

Gran alojamiento! El número 1 de la zona, totalmente recomendado

Agustín Juárez Álvarez

Muy buenos apartamentos. Totalmente recomendables

samer k

Esta muy de lujo

Jorge Torres

I’ve had such a great experience living here! The community is always clean, and any maintenance requests are handled so quickly—it’s impressive. The office staff is amazing, always so welcoming and helpful. I also want to give a special shoutout to the new leasing manager, Daniel. He’s incredibly nice and always goes above and beyond to make sure everything runs smoothly. Highly recommend living here!

Katie Bevilacqua

My experience living at Red Road Commons has been abhorrent. If you are thinking about moving here, by all means possible, go ANYWHERE else. I have much reason for this opinion, as you will see below.

Since we signed the lease almost a year ago, they have been incredibly poor with communication, including not staying up front what fees we would be paying in order to just move in. By the time we signed, it was too late and we ended up spending over $1000 on signage fees. We are promised our $700 security fee when we move out, but I will be highly shocked if we get it back due to other people I know who have lived there not getting their deposits back for no reason. This is the least of my issues, it gets much worse.

The security at this place is nonexistent. There are numerous entrances that would be secure if the fob system worked on all of the doors. There are several spots in the building where doors don’t require fob usage due to them being broken, and they haven’t been fixed in the three years that I have frequented the place. There is not a single camera in the building, which resulted in an issue that had me interviewed by the police until late hours until the morning and my friend’s car getting robbed last week in the “secure parking garage. See, anyone can access the resident garage at any time if you wait for a resident to buzz in. All you have to do is follow behind, and not only will anyone off the street have access to the garage but possibly the entire building due to multiple doors being broken. The police situation in question could have been solved in a matter of minutes if they had even a single camera in the area of this incident. Their way of “security” is hiring a one security “guard” that stands outside one door of the building greeting everyone with a bro-ish hand gesture and telling them to “live it up”. He provides no security whatsoever and actually does the opposite, frequently chatting it up with the young college women coming home late at night.

My largest issue with this place has been the scammy leasing office that has consistently added nonsense charges to my account while also raising prices of utilities without any notice. A few months ago my trash bill went up $10 and I went to them to question it and they said it was a mistake and supposedly refunded it (a charge I never saw, though was assured of) and today, I just looked at my account to see the bill went up a whole $20!! I tried to call the office to fix the issue but both times they never responded, despite making the call during normal business hours. This is an occurrence that has happened multiple times, each time upping my frustration with the management of the building.

DO NOT move here, especially not if you’re a woman living alone. This place is not safe for anyone and incredibly overpriced for the value.

Morgan Rapp

I had a very frustrating experience with Highmark Residential LLC, and I want to share it in the hopes that others can avoid the same issues. I was a University of Miami student and lived here for four years. During my time here, I really enjoyed the complex and the living experience overall—so much so that I decided to stay for the majority of my time in college, as well as my first year post-grad. However, my experience quickly turned sour after I moved out.

Four months ago, I received my move-out statement from Highmark, which clearly listed the amount of my security deposit that I was supposed to get back. Yet, despite this statement, I have still not received the check. I've tried reaching out to Highmark numerous times, but every call goes straight to voicemail, and no one has returned my calls. Frustrated, I even filed a complaint with the Better Business Bureau, hoping to get a response, but, to my dismay, I never heard back from them.

It’s incredibly disappointing that a company I once trusted with my home during my college years is now avoiding communication and not fulfilling its obligations. I can understand occasional delays, but four months without any response is unacceptable. If you're considering doing business with Highmark Residential, I strongly urge you to think twice. Based on my experience, this is not a company that values its tenants or is reliable when it comes to handling important matters like security deposits.